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From this fact it is not a reach to come to the conclusion that the merit of a graphic
designer is based on the performance of his or her designs. You may be able to put
together the most beautiful ad that the world has ever seen, but if it doesn't make
the phone ring it isn't worth the paper that it is printed on.
You need to make designs that are not only attractive but, more importantly, that
get the response needed to turn a profit. You want to ensure people see your ad
and want your services. In short, if the ad doesn't make you any money, it’s not
a good ad.
To BE or Not To BE
Easy. Say there is a monkey loose in your office and you can't seem to get any work
done. The only solution is to catch the little distraction and FedEx him back to
the jungle that he came from. Question: How do you catch a monkey? You have to get
into his head, think like him. You have to “BE” the monkey to find out what is going
to bring him close enough for you to catch him.
Every potential customer is like the monkey. They are going to do whatever they
want unless you can persuade them to listen to you. You have to get into their head,
think like them, “BE” them. A monkey is a simple animal so you can probably get
his attention with the stereotypical banana.
Human beings on the other hand are extremely complex. Then you add in the fact that
the mailing list is targeted and it can get quite challenging. To help you answer
the question of what you should say in your ad, you should use three things:
· Reasoning
· Experience
· Research
Take an unrelated subject to your own industry – sometimes it’s better learn that
way. Pick something. Say you have an upscale Italian women’s shoe boutique. You
want to appeal to women that like that sort of thing. Get in her head. What would
make her want to buy from you? Remember, she gets bombarded with advertisements
every day. What can you say that really draws her in? How about “Tired of Wearing
the Same Styles as Everyone Else?” Have a graphic that supports the message - show
a fantastic pair of shoes or better yet a good looking woman with a great pair of
shoes on.
Now pretend you are a family man or woman with a household income of the $75k with
revolving debt of $15K and you’ve got two kids! Kids can be pretty expensive. So,
why would you like to refinance?
Find a Specialized Mailing List
If there is one thing I can’t say enough it is that the most important part of your
mailing campaign is your mailing list. It is vital that you put the right amount
of energy into learning about lists – who to mail to – so that your mailing efforts
aren’t wasted. There are a few different ways that you can get an adequately targeted
list.
As always the first step is to determine who your target market will be. Say you
want to market to homeowners. Good, now we have narrowed it down to only 291,324
people in your area. As a minimum, your mailing campaign should send to the same
names three times. So all you have to do is send out 873,972 postcards at $0.185
per piece & you get the point. We need to narrow it down some more.
So how do you accomplish the narrowing of your list? Many factors can be considered,
including age, gender, zip code, annual salary, profession and number of children
are some of the more common qualifiers. It may take a while to figure out what combination
works for your specific product. Don’t worry about political correctness when considering
whom you should mail to. It is perfectly acceptable to test certain lists that may
be considered "stereotypical". Many times these lists will work well. But you never
know until you test them.
No matter how great an idea you have about a certain market, ALWAYS DO A SMALLER
TEST MAILING FIRST! Average test mailings run around 1000-1500 names. Once you see
acceptable returns on the smaller mailing then you can jump in with the larger numbers.
Test, test, test!
The purpose of special mailing lists is to target a specific type of customer for
your specific type of business. The eventual end result is more customers and a
better bottom line. And this is what we all want, right?
Repeating Your Message
cam·paign n.
1. A series of military operations undertaken to achieve a large-scale objective
during a war: Grant's Vicksburg campaign secured the entire Mississippi for the Union.
2. An operation or series of operations energetically pursued to accomplish a purpose:
an advertising campaign for a new product; a candidate's political campaign.
intr.v. cam·paigned, cam·paign·ing, cam·paigns
To engage in an operation planned to achieve a certain goal: campaigned through
the jungles of Vietnam; campaigned for human rights.
[French campagne, from Italian campagna, field, military operation, from
Late Latin campania , open country, battlefield, from Latin campus, field.]
Definition number 2 above is the one we’re using. But from studying the entire definition
along with the derivation (the word origin) you can see how all the definitions
tie together. Campaigns for marketing are, in a nutshell, a series of advertising
steps including repeat mailings that are strategically planned so that there is
maximum benefit (more new customers) for your business.
Nota bene (that means “take note” in Latin – and I do mean take note): If you are
not doing repeat mailings then you are flushing money down toilet. Sorry, I know.
The truth sometimes hurts.
Why is this true? One mailing of one postcard once is barely going to get anyone’s
attention for more then the minute they see it. Think about it. How many times have
you seen the same TV commercials over and over? A one shot in the dark postcard
mailing is not going to change your business, your bottom line, your life or your
anything.
So, if you are not up to confronting that you need to do a campaign then maybe you
shouldn’t be in business. And that may sound harsh – it is harsh. It’s a harsh world.
And I want you to succeed in it.
There is another reason. Credibility. In some cases people will hold onto
your postcard for a while. They can hold onto your postcard for six months. They
may even hold on to your card for three years. But in most cases they’ll think “Oh,
I may need that some day” and then while tidying up they’ll throw it away. When
you repeat your mailings to those same people and they see your image, logo, slogan,
message over and over you become credible to them. Your chances of them responding
just got greater. Repeat mailings cannot be repeated enough.
To give you an example, I call it the ‘Trickle Down Effect’:
Say you send out 5000 postcards.
Out of that 5000, 150 hang onto your postcard.
Out of that 5000, so many call the 1st week.
Out of that 5000, so many call the 2nd week.
Out of that 5000, so many call the next month.
Out of that 5000, so many call in 6 months.
Out of that 5000, so many never call…
There is a dwindling inflow from that first mailing and therefore can give a false
impression of what occurs from one mailing. Someone sends out a postcard and says,
“I only got four responses from my mailing!” But there is a whole dynamic that is
going on that is continuing from that one mailing way after the person who sent
the mailing expects things to happen. Think about it. Do you jump at every single
advertisement that you get bombarded with that you think is a good idea? If you
do, you are either a millionaire or broke. But most likely, you see some advertisement
that catches your interest and say to yourself that you’d like to check that out
some day. Then, you see it again and remember that you wanted to check that out
one day. And then, you see it again and this time you decide to check it out.
You want continuous and consistent growth. So what do you do? Look at this scenario:
What if,
You send out 5000 postcards one week and you have all that going on that I mentioned
above.
You send out 5000 the next week and you have all that going on that I mentioned
above.
You send out 5000 the next week and that dwindling flow chart is going on, on each
one of those outflows.
What is going to happen? Eventually it is going to snowball – it’s coming in from
all different places!
You are really putting your communication out there consistently in a big way.
And yes, it costs a lot of money to do it. (Once you have your list which you’ll
use over and over – only paying for it once – postage is more then 55% of your costs)
So, FIND THE MONEY. If you are going to borrow money to do a business, spend that
borrowed money on marketing!
Start with a list and mail to one list one week, another list the next week and
another list the following week. Then you rotate those lists – again. And again.
And again.
Now you ask - what if you only have one list? You can still rotate one list. And
it is always good to put it on a spreadsheet or a flow chart to track what you are
doing and what you have already done.
For instance: You get one list of 6000 identities. You can mail to 2000 one week,
2000 the next week and 2000 the third week. Then you rotate. There are your three
different lists!
A campaign is mailing to the same people over and over and over again. The point
is you want to hit your prospects with different communication about the same thing
or hit them with different products with the same look and feel or both. The rest
will come.
Because what you are building with a marketing campaign is credibility. You are
building your business through communication. You are communicating consistently,
so much that people will believe you (credibility) and they will respond; they will
come, they will spend.
1744, Benjamin Franklin published and mailed the first direct marketing catalog
which sold scientific and academic books. Direct Mail has come a long way since
then, so DON’T let your piece get lost in the mail, so to speak, make it stand out
by applying these three basics of successful marketing:
· Being
· Targeting and
· Repeating
Good luck!
Authored By:
Joy H. Gendusa (Submitted On: 2006-08-03)
Joy Gendusa founded PostcardMania in 1998, her only assets a computer and a phone.
By 2005 the company did over $12 million in sales, employed over 100 people and
made Inc. Magazine’s prestigious Inc 500 List as the one of the 500
fastest growing companies in the nation. She attributes her explosive growth to
her ability to choose incredible staff and her innate marketing savvy. 70% of her
staff are young creative minds under the age of 35. As an Expert Author, she is
always willing to share her marketing advice through articles, interviews and speaking
engagements. Visit her web site at
www.PostcardMania.com
Read other articles in this issue Direct Mail Delivers New Customers Mailing Lists for Mortgage Brokers Make Your Mortgage Referrals Count
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